Writer’s Twitter Thread About Her Office Screw-Up Is The Best Story Of The Year

L.A.-based writer and blogger Quinn Cummings is no stranger to the types of jobs where bosses are terrifying and mistakes are unforgivable. Her recent recollection of an office screw-up story from her past, was so well-told, such an insane and funny ride from beginning to end, that it began to go viral and trend as a Twitter Moment. It didn’t hurt that there were celebrities involved, as well.

“Whatever you do in your office today, this week, the rest of this year, you can console yourself by recalling this tale,” she writes.

Quinn sets the scene:

She described Susan Smith’s negotiation abilities, praising her talent and drive. And also said that “she was insane.”

In fact, Susan Smith was known as an insane person industry-wide.

Though she had her quirks, Susan was a loyal and dedicated agent. Particularly to her two favorite clients, Kathy Bates and Brian Dennehy.

For those unfamiliar, Kathy Bates is the goddess who starred in incredible films like Misery, Titanic, Dolores Claiborne, and, for the millennials among you, American Horror Story. Brian Dennehy you might recognize from First Blood, Silverado, Baz Luhrmann’s Romeo + Juliet, and as Big Tom from 1995 classic Tommy Boy.

Quinn recalls how Dennehy’s goal was to act in Arthur Miller’s Death Of A Salesman onstage. “With superhuman strength and negotiating prowess,” Susan made it happen for him.

Lucky for Dennehy, who raked in the accolades and even ended up winning a Tony for his performance.


Susan Smith had every right to be overjoyed.

But there was one big problem.

A big, big problem.

A big, big, problem that Susan’s assistant thought he’d found the solution to.

Chet just needed one thing.

Quinn realized she had the power to help.

Twitter got a kick out of Quinn’s story, particularly from many others who had known or worked with Susan Smith. The thread drew the attention of Kathleen Dennehy, Brian Dennehy’s daughter, who wrote about how perfectly Quinn described the talent agent.

Their interaction played out on Twitter:



Besides coming full circle, Quinn’s delicious narration of the perfect office mess-up was both relatable and totally movie-like—which is appropriate, all things considered. So, as Patton Oswald suggests, next time you make a mistake at the office? Just remember Quinn’s story.